Privacy Policy

What we collect

When you book a diagnostic call, we collect your name, WhatsApp number, email address, whether your site is currently down or blacklisted, and your preferred call slot. We don't collect payment details through this form — payment, if you proceed with the fix, is arranged separately after the diagnostic call.

How we use it

We use this information only to schedule and conduct your diagnostic call, follow up about the status of your booking, and — if you proceed — deliver the malware removal service itself. We don't sell or rent your information to third parties.

How we store it

Booking submissions are stored in our booking database and are retained only as long as needed to deliver the service and maintain basic business records. You can request deletion of your information at any time by contacting us.

Third parties

We use a transactional email provider to send booking confirmations and notifications. We don't share your information with advertisers or data brokers.

Your rights

You can request a copy of the information we hold about you, or request that it be deleted, by reaching out through the contact details on our about page.

Changes to this policy

If this policy changes, the "last updated" date above will change accordingly. Continued use of the booking form after an update means you accept the current version.